Delivery Information

1. Please confirm your shipping address before you pay for it and it is best for you to leave the phone number for contacting. Please provide a valid email address and check emails after you have purchased for any updated information.

2. Items are generally shipped out within 3 working days after payment has been verified (Customized Items, Sat. & Sun. and most national holidays excluded.)

3. Once we ship your package, we will send you tracking number once it is available. Package transitting time normally takes 7 to 20 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.

4. The order will be deliveried via EMS,UPS,DHL,or Fedex,as usual,the EMS will be the first choice cuz it almost deliver the order to anyplace of the world. So if the DHL or Fedex is better for you, please leave a comment in the order or email us via the button "contact us" on our website, we will do it according to your request.

Then you can track your order after we ship it out, on the express company website. Like for DHL,for EMS in USA.

Usually we do free shipping, Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

We provide worldwide shipping.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

On average, merchandise is produced and shipped from our facility 1-2 business days after purchase. Standard shipping/transit times apply (7-20 Business days for domestic and 7-20 Business days for international).

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

We usually ship the items as a friend's gift, You won't pay any taxes.

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

Modification Request

Changed your mind about the order? No problem!

Order is only eligible for modification within 24 hours after you have placed your order.

Note: Once your order is being processed or in transit, we can no longer make any modifications for you.

1. It is very important that you need contact us before you return your order, so that we can provide the return address where we can get the return.

2. If for any reason you were unsatisfied with an item, you can return it and claim for a refund. Please return to us within 7 days of receipt. Non-faulty items must be returned in their original, undamaged packaging and must be in an unused condition.

If we find that the product has not been returned to us in fully re-saleable condition, we reserve the right to refuse a claim for a refund on the item, or deduct up to 50% of the selling price from the refund claim.

3. Because The International Shipping Fee Is Very High, We Do Not Give Full Refund For Returns Without Quality Problems. Such As "I Don't Like The Product" , "Not As Imagining" Or Just "Not Satisfied". We Will Reduce The Shipping Fee and related cost From The Order Total Amount, Which Means A Partial Refund. If The Package Get Lost, We Can't Refund Your Money In That Case.

Please be aware that post and packaging is not refundable, except where items have been returned because they are faulty or do not otherwise conform to your order.

1.We accept the exchange if the items are not good for you, but you need to contact us in 14 days. And the item should be returned in their original, undamaged packaging and must be in an unused condition.

2. The shipping charges for international exchanges are to be paid by customer (Unless the fault was caused by us or we deliver a wrong order).

3.All duties, taxes, or fees required to be paid for returned items are the sole responsibility of the customer.

Return Deal Instruction:

1.Please send an email to us, to specify the reason for returning at first, our support staff will provide you the shipping address.

2. Please take care when unpacking and repacking your products.。

3. Please enclose a piece of paper including the following information:

* Your name registered on our website.

* Order number, Order date, order amount.

* Specify the reason for returning the item.

* the email address you use to login to our website.

4. Please put this piece of paper, and the product to be returned, into a parcel, and mail to us. Please provide us the tracking number once you have shipped them back.

5.We cannot be held responsible for goods that are returned to us that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.